2014-2 SMD EN

Exam 3 Providing support with financial problems and budget management

This exam concerns the following work processes from the key tasks 1 Drafting a service plan 2 Supporting the client(s).

Number work process

Work process title

Competences

1.1

Makes an overview of the client’s situation and wishes

C Supervising D Showing attention and understanding K Applying occupational expertise

1.2

Creates a service plan

J Formulating and reporting M Analysing Q Planning and organising

2.3

Supports the client with financial problems and budget management

C Supervising D Showing attention and understanding K Applying occupational expertise

Description of this exam The social worker makes an overview of the situation and requirements of the client in the material and (related) psycho-social areas. She collects information about the client through discussions with the client and other social workers. She observes clients and their environment and charts the client’s network. She supports the client (and his environment) in order to clarify and express his requirements. She assesses the client’s options and limitations and discusses her findings with the client. The social worker analyses the systematically collected information about the client and based on this, formulates objectives and actions in conjunction with the client. She then formulates a feasible and realistic service plan. She makes agreements with the client about the approach and records this in a file. She adapts the service plan as required and formulates new objectives. She clearly states in the plan when she refers to other social workers or institutions if the bottlenecks and problems are not in her field of activity or are beyond her authority. The social worker supports clients with financial problems and budget management, sometimes by order of another social worker or institution. She informs the client and provides him with advice concerning his pattern of spending and provides resources for support. She establishes the request for help and the actions to realise solutions in conjunction with the client. She discusses what the client can do himself and the support she can provide. She refers the client to another professional as required. She is attentive to signals of poverty and social issues and makes the signals a subject of discussion with the client.

The degree of difficulty Context

Direction

Responsibility

complex

independent

carrying out the care and supervision cycle

Stichting Consortium Beroepsonderwijs Z&W series 2014 Social worker training 2014-smd-e3