2014-MMZ-Examens Engels

Following instructions

3

3.2

Works to promote and

safeguard quality care

and procedures

The social care employee systematically safeguards the quality of her activities. She points out and

reports any bottlenecks she experiences.

She collaborates in the improvement of the quality of care and support by participating in

development and peer supervision groups, for instance. She deploys her knowledge about the field

of expertise in improvement plans.

The social care employee knows why certain procedures and protocols are important and why they

must be complied with. She contributes to the colleagues’ compliance with the protocols

prescribed concerning quality improvement. She participates in studies and uses information from

scientific research where possible. She participates in the development of standards and/or

protocols.

The degree of difficulty

open

independent

the execution of the personal package of tasks

You collaborate in the improvement of quality of the activities in the practical vocational training

institution. Choose a protocol in the area of health, hygiene, safety, working conditions,

environment, incident reports and working ergonomically and cost-consciously.

Choose a protocol you consider to be important for the quality of the activities.

Gain in-depth knowledge about the protocol.

Find out whether the protocol is clear and familiar among your colleagues.

Find out whether you and your colleagues work according to this protocol.

Record the results of your study into a report. Discuss the report of your study with your

colleagues and supervisor.

Write a suggestion as a result of the outcomes of your study and the discussion.

The objective of your suggestion is to encourage those involved to work according to the protocol

and to improve the quality of the activities in that way.

Use the procedure concerning quality improvement as prescribed by the practical vocational

training institution.

You have purposefully deployed your expertise to improve the quality of the activities in social

care.

Submit the following supporting documents:

- A fully completed assessment form substantiated by the examiner

-

A report of the study

-

A suggestion for improvement

Stichting Consortium Beroepsonderwijs

Z&W series 2014

Social care employee training course

2014-mz3-mmz-e7